1. Overview
vpnely. is designed to provide VPN software, account management, downloads, subscription services and customer support. This policy explains the information that may be processed when you use vpnely. websites, applications and account services.
2. Account information
When you create an account, vpnely. may process information such as your email address, authentication method, account status, subscription entitlement and security-related account events.
3. Device information
To enforce account device limits and provide device management, vpnely. may process a generated device identifier, device name, platform, application version, registration date and last-active time. This information is used to show and manage devices connected to your account.
4. Subscription and payment information
Payments may be processed by third-party payment providers. vpnely. may receive transaction identifiers, payment status, plan, amount, currency and limited billing information needed to manage your subscription. Full payment card details are intended to remain with the selected payment processor rather than vpnely.
5. VPN service information
Technical data required to establish, operate, secure and troubleshoot the VPN service may be processed. vpnely. does not use the website to collect the contents of your browsing activity. Final VPN-service disclosures will reflect the production infrastructure and providers used by the service.
6. Support
If you contact support, vpnely. may process your contact details, ticket messages, category, device/platform details you choose to provide and related support history.
7. Security and retention
vpnely. uses reasonable technical and organizational safeguards appropriate to the information processed. Information is retained only for as long as required for account operation, legal obligations, fraud prevention, billing, support and legitimate operational needs.
8. Your choices
Account tools are designed to let you manage devices, subscription status and account details. Where required by applicable law, you may also request access, correction or deletion of eligible personal information.
9. Contact
Questions about this policy can be sent to support@vpnely.com.